Shipping policy
At iPaatti, we proudly serve customers in Singapore. Our goal is to provide fast, reliable, and transparent delivery experience for all orders within Singapore.
Processing & Handling Time
All orders are processed and shipped within 1–2 business days (Monday – Friday), excluding public holidays.
Estimated Delivery Timelines
Delivery times may vary slightly by country and location. Below are the general timeframes:
| Region | Estimated Handling Time | Estimated Transit Time | Total Delivery Time (including handling) |
|---|---|---|---|
| Singapore | 1–2 business days | 1–5 business days | 2–7 business days |
Shipping Fulfillment
We strive to ship from the warehouse closest to your delivery address for faster service. In some cases, your order may be split into multiple shipments to ensure timely delivery of all items.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address, order size, and local shipping conditions.
Customers are responsible for any applicable duties, taxes, or import fees, unless otherwise specified during checkout.
Returns & Shipping Responsibility
- We offer a 10-day return window from the date of delivery.
- For change-of-mind returns, the customer is responsible for return shipping costs.
- For damaged, defective, or incorrect items, iPaatti will provide a prepaid return label.
Order Tracking
Once your order is shipped, a tracking number will be emailed so you can follow your package in real time.
Important Notes
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Delivery times may be impacted by public holidays, weather disruptions, or logistics delays.
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Delivery may occasionally be affected by public holidays, weather conditions, or logistics delays within Singapore.
- We always aim to meet or exceed estimated delivery timeframes and will notify you of any unexpected delays.
Need Help?
If you have questions about your order or delivery, please contact us at support@ipaatti.com — we’re happy to assist you!